Our Commitment to Your Privacy
At Luxury Scents, we value your trust and are committed to protecting your personal information.
Data We Collect
We collect information to provide better services to all our customers. The types of personal information we collect include:
Account Information
When you create an account, we collect your name, email address, and password.
Order Details
We collect shipping addresses, payment information, and purchase history when you place an order.
Communication Data
When you contact us, we may keep a record of your communication to help solve any issues.
How We Use Your Data
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our products, services, and website experience
- Send you relevant offers and updates (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal data:
Encryption
All sensitive data is encrypted during transmission using SSL technology.
Access Control
Strict access controls limit who can view your personal information.
Secure Storage
Your data is stored on secure servers with regular security audits.
Payment Security
We never store full payment details. All payments are processed through PCI-compliant providers.
Your Rights
You have certain rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectify
Update or correct inaccurate personal data.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Object
Object to certain types of processing like direct marketing.
To exercise any of these rights, please contact our Data Protection Officer at privacy@luxuryscents.in.
Policy Changes
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.
We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.
Last Updated: August 26, 2025